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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lena mika

March 11, 2026

5  out of  5
rating by lena mika
"Cassidy and Joshua are always very helpful when I call in and need something. Thank you!"
We responded:
"Hello Lena, thank you for the wonderful 5-star review! We truly appreciate you taking the time to share your experience. Cassidy and Joshua will be so glad to hear your kind words. Providing helpful and reliable service is always our goal, and we’re happy to know they’ve been able to assist you when you need it. Thanks again for your support! - Thank you, Doug Steiner"
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Billy Whittaker

March 9, 2026

5  out of  5
rating by Billy Whittaker
"Cassidy answered all my question's, helped me understand what I thought were mistakes (they were not) and gave me a path to move forward with."
We responded:
"Thank you for the great review, Billy! We’re so glad Cassidy was able to answer your questions and help clarify everything for you. Making sure our customers understand their coverage and feel confident moving forward is very important to us. We appreciate you taking the time to share your experience and are always here if you need anything! - Thank you, Doug Steiner"
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Ruthe Jenkins

March 5, 2026

5  out of  5
rating by Ruthe Jenkins
"I called the office of Doug Steiner after being informed that we were getting a new agent due to our previous agent no longer being affiliated with State Farm. After having an almost non responsive agent, it was so wonderful to be connected to Maria at this new office. Within minutes, she had answered all our questions and concerns and after our call finished, she sent me information she was waiting on from someone else. I felt a huge weight being lifted. Thank you Maria!"
We responded:
"Thank you so much for sharing your experience! We’re really glad you reached out to our office and that Maria was able to assist you so quickly. Providing clear answers, timely follow-up, and responsive service is exactly what we strive for at State Farm. It’s wonderful to hear that Maria was able to address your questions and help lift that weight off your shoulders. We truly appreciate you taking the time to recognize her, and our team is always here whenever you need us. Thank you again! - Doug Steiner"
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Dler Alkhattat

March 4, 2026

5  out of  5
rating by Dler Alkhattat
"Great experience… Carolina is amazing and professional. Thanks 😘"
We responded:
"Thank you for the wonderful review! We’re so glad to hear you had a great experience and that Carolina made such a positive impression. Her professionalism and dedication to helping our customers is something we’re very proud of at State Farm. We truly appreciate your support and look forward to assisting you anytime you need us. - Thank you, Doug Steiner"
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Karen Galves

March 4, 2026

5  out of  5
rating by Karen Galves
"Cassidy was very helpful and nice during our phone call. Thanks Cassidy!"
We responded:
"Hello Karen, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor, and we are pleased to hear that Cassidy was so helpful. We will definitely pass on the kind words to her! - Thank you, Doug Steiner"
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Mary Sypkens

March 3, 2026

5  out of  5
rating by Mary Sypkens
"Cassidy was very helpful in getting our policies moved to their office and updating necessary information. Thank you Cassidy!"
We responded:
"Thank you for the great review! We’re so glad to hear that Cassidy was helpful in getting your policies transferred and making sure everything was updated properly. Providing smooth transitions and helpful service is exactly what we strive for at State Farm. We appreciate you trusting our office and look forward to being here whenever you need us. Thanks again! - Thank you, Doug Steiner"
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Maribella Pandelo

March 3, 2026

5  out of  5
rating by Maribella Pandelo
"Very helpful and professional"
We responded:
"Thank you for your review! We’re glad to hear you found our team helpful and professional. Providing friendly, reliable service is what we strive for every day at State Farm. We truly appreciate your support and are always here if you need anything! - Thank you, Doug Steiner"
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Dennis Gregovich

March 2, 2026

5  out of  5
rating by Dennis Gregovich
"State Farm is the BEST insurance company and I have been with them for a lifetime! The customer service is always A+++++ and they make me feel like family! Highly recommend!"
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for so many years! We truly appreciate your trust and are grateful to have you as part of our agency family. Providing A+++++ customer service is exactly what we strive for every day, so it means a lot to hear that you feel taken care of. Thank you for the recommendation—we’re always here whenever you need us! - Thank you, Doug Steiner"
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Kay Kneeland

February 23, 2026

5  out of  5
rating by Kay Kneeland
"Doug Steiner, Sonya and the State Farm team have been extremely accommodating. It’s so nice to know that Doug provides the same extraordinary service that we have been accustom to with our agent in Illinois."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that our team have been able to provide the same level of service you were accustomed to with your agent in Illinois. At State Farm, we’re committed to making sure every customer feels supported and well taken care of. We truly appreciate your trust and look forward to being here whenever you need us! - Thank you, Doug Steiner"
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mia hernandez

February 23, 2026

5  out of  5
rating by mia hernandez
"Was given a better quote than my last insurance wonderful customer service"
We responded:
"Thank you so much for your kind words and for giving us the opportunity to help with your coverage! We’re glad we could provide you with a better quote and the wonderful customer service you deserve. At State Farm, we’re always here to make the process easy and find the best value for our customers. We appreciate you choosing our office and look forward to being here whenever you need us - Thank you, Doug Steiner"
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GHULAMREZA JAFARI

February 17, 2026

5  out of  5
rating by GHULAMREZA JAFARI
"Josh was very helpful"
We responded:
"Thank you Ghulamreza we appreciate your review! We are delighted to know you had a great experience with Josh. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Claudia G Garcia-Arcadia

February 17, 2026

5  out of  5
rating by Claudia G Garcia-Arcadia
"Great customer service! Thank you"
We responded:
"Thank you for the kind words and 5-star review! We’re so glad you had a great experience with our team at State Farm. Providing friendly, reliable customer service is always our goal, and we truly appreciate you taking the time to share your feedback. We’re here anytime you need us! - Thank you, Doug Steiner"
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Hector

February 12, 2026

5  out of  5
rating by Hector
"She was very patient with me to good care of me and got me in touch with the claim department and explained everything step by step"
We responded:
"Thank you for sharing your experience! We’re so glad to hear our team was patient, took great care of you, and walked you through everything step by step while connecting you with our claims team. Providing clear guidance and support during the claims process is very important to us. Thank you for choosing State Farm — we’re always here to help whenever you need us! - Thank you, Doug Steiner"
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Maria Marmolejo (ET - Child Nutrition Services Assis...)

February 10, 2026

5  out of  5
rating by Maria Marmolejo (ET - Child Nutrition Services Assis...)
"Great customer service"
We responded:
"Thank you for the kind words! Our team works hard to make every interaction easy and stress-free, so we’re thrilled to hear you had great customer service. We’re always here whenever you need us! - Thank you, Doug Steiner"
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Mitchell Gurule

February 9, 2026

5  out of  5
rating by Mitchell Gurule
"Always a great help"
We responded:
"Thank you for your continued support! It means a lot to hear that we’re always able to help. Our team is committed to being there whenever you need us. Thanks for being part of our State Farm family! - Thank you, Doug Steiner"
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Sid Rodriquez

February 9, 2026

5  out of  5
rating by Sid Rodriquez
"The staff here at the State Farm office really goes above and beyond they make sure to take care of all your needs and make sure all your questions get answered."
We responded:
"Thank you so much for the wonderful review! Our team truly strives to go above and beyond to take care of every need and make sure all your questions are answered. We appreciate your trust in our State Farm office and are always here to help! - Thank you, Doug Steiner"
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Abr Del Sol

February 7, 2026

5  out of  5
rating by Abr Del Sol
"Good service Clarita 😅"
We responded:
"Thank you for the great review! We’re happy Clara was able to take good care of you. We truly appreciate your support of our State Farm team! - Thank you, Doug Steiner"
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Cameron Bates

February 6, 2026

5  out of  5
rating by Cameron Bates
"She was very helpful and answered all my questions"
We responded:
"Thank you for your feedback! We’re glad we could assist you with your vehicle insurance and provide the support you needed. We truly appreciate your business! - Thank you, Doug Steiner"
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Peter Mavronicolas

February 4, 2026

5  out of  5
rating by Peter Mavronicolas
"Fast quote. Friendly agent. Highly recommended."
We responded:
"Fast, friendly, and recommended — we love hearing that! Thanks so much for your support and for choosing our State Farm team. We look forward to helping you anytime! - Thank you, Doug Steiner"
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Paola Griffin

February 3, 2026

5  out of  5
rating by Paola Griffin
"Great service from Cassidy"
We responded:
"Thank you for the great review! We’re so glad to hear you received great service from Cassidy. She truly cares about helping our customers, and we appreciate you taking the time to share your experience. We’re always here if you need anything! - Thank you, Doug Steiner"
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Nhat Nguyen

January 30, 2026

5  out of  5
rating by Nhat Nguyen
"Worked with Josh Oswaldo Veliz on insurance for a new EV. He was really responsive and worked on a policy that balanced coverage and premiums. He was also super flexible when I needed to adjust the effective start date. I highly recommend working with Josh!"
We responded:
"Thank you so much for your thoughtful review and recommendation! We’re thrilled to hear that Josh provided such responsive and flexible support while helping you set up coverage for your new EV. Finding the right balance between protection and premium is so important, and we’re glad he made the process smooth and convenient for you. We’ll be sure to pass along your kind words to Josh — he’ll really appreciate it. Congratulations on your new vehicle, and we’re always here if you need anything! - Thank you, Doug Steiner"
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Diego Flores

January 26, 2026

5  out of  5
rating by Diego Flores
"Cassidy was incredibly helpful and communicated very efficiently. I always receive top-tier customer service whenever I reach out and speak with her."
We responded:
"Thank you for the great review! We’re so happy to hear that Cassidy was incredibly helpful and communicated efficiently. Providing top-tier customer service is always our goal, and we truly appreciate you taking the time to share your experience! - Thank you, Doug Steiner"
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Samuel Ortiz

January 23, 2026

5  out of  5
rating by Samuel Ortiz
"Great service"
We responded:
"Thank you for your review! We’re glad you received great service and truly appreciate your feedback. We’re always here to help! - Thank you, Doug Steiner"
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Scott Clitherw

January 19, 2026

5  out of  5
rating by Scott Clitherw
"Cassidy is always friendly and helpful. I've been with Foug Steiner for 14 years. Good team/people."
We responded:
"Hello Scott, thank you so much for your kind review! We truly appreciate your loyalty over the past 14 years and are grateful for the opportunity to serve you. Cassidy will be happy to hear your kind words—she’s always glad to help. We’re lucky to have such a great team and wonderful customers like you! - Thank you, Doug Steiner"
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Carie Alcaraz

January 16, 2026

5  out of  5
rating by Carie Alcaraz
"Wonderful as usual ❤"
We responded:
"Thank you so much, Carie! We truly appreciate your kind words and continued support. It’s always a pleasure helping you! - Thank you, Doug Steiner"