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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Regina

March 25, 2026

5  out of  5
rating by Ryan Regina
"The employee I spoke to was extremely helpful. She offered me options I didn't know I had."
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Alexis Dawson

March 25, 2026

5  out of  5
rating by Alexis Dawson
"Switched over to this agent after not getting auto insurance switched over in a timely manner (waited two months with another agent) - Sophia from the office answered my call and helped me right away - got squared away in under 5 minutes. She was a great help!"
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Rossy Rodriguez

March 24, 2026

5  out of  5
rating by Rossy Rodriguez
"I strongly recommend State farm insurance for automobile or life insurance in this specific location 2456 Fletcher Pkwy, El Cajon, CA 92020 Everyone is here are friendly and helpful, but personally I have a great experience with Carolina... Thank You! So Much Carolina for all the time and patience you gave me every time I need a help with my car insurance or when I have a question..."
We responded:
"Thank you for your kind review and recommendation! We’re delighted to hear that Carolina provided you with patient and helpful service. She will be thrilled to know her efforts made a positive difference in your experience with us. We truly appreciate your trust in our office for your automobile, life, and general liability insurance needs, and we look forward to continuing to serve you. - Thank you, Doug Steiner"
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Michele Creel

March 21, 2026

5  out of  5
rating by Michele Creel
"Tiffany has always been very professional, helpful and has put my mind at ease."
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Dalia Mikhail

March 19, 2026

5  out of  5
rating by Dalia Mikhail
"Doug Steiner’s staff is always so helpful! Cassidy was super helpful and kind! She always makes everything easy and answers all of our questions! Great experience!"
We responded:
"Thank you so much for the kind words, Dalia! We’re thrilled to hear that you had a great experience with our team. Cassidy is a gem, and we’re glad she was able to make things easy and answer all your questions. We truly appreciate your support and look forward to helping you again in the future! - Thank you, Doug Steiner"
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Jane Edens

March 19, 2026

5  out of  5
rating by Jane Edens
"Called Doug Steiner's State Farm office for questions about the takeover of our insurance from previous agent Spoke with Sophia who answered all my questions, weighed pros and cons of situation at hand- Interaction demonstrated her great people skills, knowledge of insurance policies and procedures and willingness to help problem solve the issue"
We responded:
"Thank you for sharing your experience with our office. We’re glad Sophia was able to assist you and provide clear guidance while weighing the options for your situation. Her knowledge, problem-solving approach, and commitment to helping clients are qualities we value highly, and we’re pleased to hear they made a positive impact on your experience. We appreciate your trust in us for your vehicle insurance needs. - Thank you, Doug Steiner"
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Dawn Principe Moser

March 18, 2026

5  out of  5
rating by Dawn Principe Moser
"Cassidy you were very Gracious n gave detailed info making sense Thank You! Dawn"
We responded:
"Thank you, Dawn, for your kind words! We’re glad Cassidy was able to provide clear and detailed information and make your experience a positive one. She will be thrilled to hear your feedback, and we appreciate your trust in our office. - Thank you, Doug Steiner"
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Jhane Cox

March 18, 2026

5  out of  5
rating by Jhane Cox
"Thanks Cassidy! Great Service! Very Much Appreciated!"
We responded:
"Thank you for your kind words! We’re glad Cassidy could provide you with great service, and we truly appreciate your feedback. - Thank you, Doug Steiner"
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Donna Friedman

March 18, 2026

5  out of  5
rating by Donna Friedman
"Cassidy is fantastic! This is my new agent for State Farm and I am thrilled. Courteous, helpful and very competent. I am impressed and happy to be with this agency."
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CAB

March 17, 2026

5  out of  5
rating by CAB
"Thank you very much, Josh. You’ve been wonderful patient and very helpful."
We responded:
"Thank you for your kind words. We’re pleased to hear that Joshua has been patient, helpful, and a pleasure to work with. We appreciate your trust in our office. - Thank you, Doug Steiner"
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kika

March 14, 2026

5  out of  5
rating by kika
"Carolina was so helpful & kind! I really appreciated her help switching over my insurance from my old car to my new car 🙌🏼 Thank you, Carolina 🫶🏼"
We responded:
"Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Carolina was so helpful and kind while assisting with your insurance switch—she truly goes above and beyond for our customers. We appreciate your trust in us and are always here if you need anything. Enjoy your new car! - Thank you, Doug Steiner"
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lena mika

March 11, 2026

5  out of  5
rating by lena mika
"Cassidy and Joshua are always very helpful when I call in and need something. Thank you!"
We responded:
"Hello Lena, thank you for the wonderful 5-star review! We truly appreciate you taking the time to share your experience. Cassidy and Joshua will be so glad to hear your kind words. Providing helpful and reliable service is always our goal, and we’re happy to know they’ve been able to assist you when you need it. Thanks again for your support! - Thank you, Doug Steiner"
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Billy Whittaker

March 9, 2026

5  out of  5
rating by Billy Whittaker
"Cassidy answered all my question's, helped me understand what I thought were mistakes (they were not) and gave me a path to move forward with."
We responded:
"Thank you for the great review, Billy! We’re so glad Cassidy was able to answer your questions and help clarify everything for you. Making sure our customers understand their coverage and feel confident moving forward is very important to us. We appreciate you taking the time to share your experience and are always here if you need anything! - Thank you, Doug Steiner"
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Gary Nittoly

March 5, 2026

5  out of  5
rating by Gary Nittoly
"I was transferred to this new agent and they worked with me right away to help updating my insurance. This is a vast improvement over my prior agent. I hope this type of help will continue."
We responded:
"Thank you for your feedback and for taking the time to share your experience! We’re glad the team was able to help you right away with updating your coverage and make the transition a smooth one. At State Farm, we always aim to provide responsive, helpful service, and we truly appreciate you giving our office the opportunity to assist you. Please don’t hesitate to reach out anytime—we’re here whenever you need us! - Thank you, Doug Steiner"
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Ruthe Jenkins

March 5, 2026

5  out of  5
rating by Ruthe Jenkins
"I called the office of Doug Steiner after being informed that we were getting a new agent due to our previous agent no longer being affiliated with State Farm. After having an almost non responsive agent, it was so wonderful to be connected to Maria at this new office. Within minutes, she had answered all our questions and concerns and after our call finished, she sent me information she was waiting on from someone else. I felt a huge weight being lifted. Thank you Maria!"
We responded:
"Thank you so much for sharing your experience! We’re really glad you reached out to our office and that Maria was able to assist you so quickly. Providing clear answers, timely follow-up, and responsive service is exactly what we strive for at State Farm. It’s wonderful to hear that Maria was able to address your questions and help lift that weight off your shoulders. We truly appreciate you taking the time to recognize her, and our team is always here whenever you need us. Thank you again! - Doug Steiner"
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Dler Alkhattat

March 4, 2026

5  out of  5
rating by Dler Alkhattat
"Great experience… Carolina is amazing and professional. Thanks 😘"
We responded:
"Thank you for the wonderful review! We’re so glad to hear you had a great experience and that Carolina made such a positive impression. Her professionalism and dedication to helping our customers is something we’re very proud of at State Farm. We truly appreciate your support and look forward to assisting you anytime you need us. - Thank you, Doug Steiner"
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Karen Galves

March 4, 2026

5  out of  5
rating by Karen Galves
"Cassidy was very helpful and nice during our phone call. Thanks Cassidy!"
We responded:
"Hello Karen, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor, and we are pleased to hear that Cassidy was so helpful. We will definitely pass on the kind words to her! - Thank you, Doug Steiner"
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Mary Sypkens

March 3, 2026

5  out of  5
rating by Mary Sypkens
"Cassidy was very helpful in getting our policies moved to their office and updating necessary information. Thank you Cassidy!"
We responded:
"Thank you for the great review! We’re so glad to hear that Cassidy was helpful in getting your policies transferred and making sure everything was updated properly. Providing smooth transitions and helpful service is exactly what we strive for at State Farm. We appreciate you trusting our office and look forward to being here whenever you need us. Thanks again! - Thank you, Doug Steiner"
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Maribella Pandelo

March 3, 2026

5  out of  5
rating by Maribella Pandelo
"Very helpful and professional"
We responded:
"Thank you for your review! We’re glad to hear you found our team helpful and professional. Providing friendly, reliable service is what we strive for every day at State Farm. We truly appreciate your support and are always here if you need anything! - Thank you, Doug Steiner"
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Alyssa Pacheco

March 3, 2026

5  out of  5
rating by Alyssa Pacheco
"Cassidy was a great help in answering any of my questions and adding multiple cars to my policy for me!"
We responded:
"Thank you for the great review! We’re happy to hear that Cassidy was able to answer your questions and help you add multiple cars to your policy. Providing clear guidance and making the process easy is what we strive for at State Farm. We appreciate your trust in our office and are always here whenever you need us. - Thank you, Doug Steiner"
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Eddy Lerma

March 2, 2026

5  out of  5
rating by Eddy Lerma
"Best worker!"
We responded:
"Thank you for the great feedback! We’re so glad to hear you had a positive experience. At State Farm, we’re proud to have team members who go above and beyond to help our customers. We truly appreciate your support! - Thank you, Doug Steiner"
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Dennis Gregovich

March 2, 2026

5  out of  5
rating by Dennis Gregovich
"State Farm is the BEST insurance company and I have been with them for a lifetime! The customer service is always A+++++ and they make me feel like family! Highly recommend!"
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for so many years! We truly appreciate your trust and are grateful to have you as part of our agency family. Providing A+++++ customer service is exactly what we strive for every day, so it means a lot to hear that you feel taken care of. Thank you for the recommendation—we’re always here whenever you need us! - Thank you, Doug Steiner"
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Kay Kneeland

February 23, 2026

5  out of  5
rating by Kay Kneeland
"Doug Steiner, Sonya and the State Farm team have been extremely accommodating. It’s so nice to know that Doug provides the same extraordinary service that we have been accustom to with our agent in Illinois."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that our team have been able to provide the same level of service you were accustomed to with your agent in Illinois. At State Farm, we’re committed to making sure every customer feels supported and well taken care of. We truly appreciate your trust and look forward to being here whenever you need us! - Thank you, Doug Steiner"
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mia hernandez

February 23, 2026

5  out of  5
rating by mia hernandez
"Was given a better quote than my last insurance wonderful customer service"
We responded:
"Thank you so much for your kind words and for giving us the opportunity to help with your coverage! We’re glad we could provide you with a better quote and the wonderful customer service you deserve. At State Farm, we’re always here to make the process easy and find the best value for our customers. We appreciate you choosing our office and look forward to being here whenever you need us - Thank you, Doug Steiner"
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GHULAMREZA JAFARI

February 17, 2026

5  out of  5
rating by GHULAMREZA JAFARI
"Josh was very helpful"
We responded:
"Thank you Ghulamreza we appreciate your review! We are delighted to know you had a great experience with Josh. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"